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Technical Product Manager – Integrations (Hospitality SaaS)

Reporting to: Chief Product Officer (CPO)

Company Overview

Our client is a fast-scaling Hospitality SaaS vendor on an ambitious growth journey, with plans to double the size of their team in the next 12 months. Their platform empowers hospitality operators with innovative solutions that streamline operations and enhance guest experiences.

As they continue to expand their footprint in the market, the integrations ecosystem will play a critical role in driving product value and commercial growth.

Role Overview

The business is seeking a Technical Product Manager – Integrations to take ownership of the integration’s strategy and execution within the product portfolio. This role is pivotal in building and evolving integrations with core hospitality systems such as PMS vendors, Channel Managers, and restaurant booking platforms, enabling seamless real-time bookings and data flows.

This is a tactical, craft-focused role that requires strong technical product management skills. It is not a stakeholder-facing partnerships role; instead, the successful candidate will focus on building, prioritising, and delivering high-quality integrations that unlock measurable commercial impact.

Technical Product Manager – Integrations (Hospitality SaaS) - Key Responsibilities

• Own the integrations roadmap, defining and executing strategy for connections with PMS systems, Channel Managers, and restaurant booking solutions.
• Translate commercial goals into technical product requirements, ensuring integrations deliver tangible business and customer value.
• Partner closely with engineering teams to define specifications, prioritise backlogs, and ensure timely delivery of integration features.
• Analyse integration performance and adoption, leveraging insights to continuously refine and optimise.
• Work with internal teams (Product, Commercial, Customer Success) to align integration capabilities with go-to-market plans and customer needs.
• Maintain awareness of hospitality tech trends, competitor offerings, and partner ecosystems to identify new integration opportunities.
• Champion technical excellence in integrations, ensuring they are robust, scalable, and aligned with product vision.

Technical Product Manager – Integrations (Hospitality SaaS) - Skills & Experience Required

• Proven experience as a Product Manager in a SaaS environment, ideally within Hospitality or Travel Tech.
• Strong understanding of third-party integrations and APIs, with the ability to translate technical concepts into actionable product requirements.
• Experience building and managing integrations with systems such as PMS vendors, Channel Managers, or restaurant booking platforms.
• Demonstrated ability to manage tactical product delivery with precision and focus.
• Commercial awareness of the impact integrations have on growth, adoption, and customer stickiness.
• Excellent collaboration skills with engineering teams, with a track record of delivering high-quality technical features.
• Comfortable working in a fully remote, fast-paced, scaling environment.