Overview

We’re looking for a Mid-Weight Product Designer to join the Global Platform Design Team at a leading fintech company. Based in the UK and reporting to the Head of Global Platform Design, you’ll shape tools that simplify the work of accountants and improve financial experiences for millions of people worldwide. You’ll integrate new features and innovations into our product platforms, collaborating with product managers, engineers, other designers, and user researchers to meet and exceed customer needs. The role focuses on user-centred design and aims to create a cohesive, user-friendly experience across multiple systems.

Platforms

You’ll contribute to design efforts across a diverse ecosystem of platforms, including:

• MyAccount
• Support Portals
• Documentation Management Systems
• AVA

This list is illustrative, not exhaustive, and will evolve as we continue our consolidation and digital transformation journey.

This Role Is Perfect For Someone Who

Has strong visual and interaction design skills, and can untangle complex workflows across multiple enterprise and custom platforms. Thrives in global, cross-functional collaboration. Balances design craft with pragmatism, moving confidently from concept to delivery. Brings a structured approach to design documentation, iterations, and system consistency.

Key Responsibilities

• Lead design for new features and workflows across S.T.E.P MyAccount, Support Portals, Sitecore, and AVA.
• Ensure consistent, cohesive design across platforms by applying and extending our design system.
• Collaborate with the Global Platform Design Team, product managers, engineers, and user researchers to deliver user-centred solutions.
• Conduct usability testing, analyse findings, and incorporate insights into design iterations.
• Optimise responsive experiences across web and mobile.
• Produce polished prototypes, specifications, and documentation for smooth developer handover.

Support the organisation’s digital transformation efforts, helping consolidate systems into a more unified client experience.

Essential Skills & Experience

• Strong proficiency with design/prototyping tools (e.g., Figma, Sketch, Axure, Adobe, InVision).
• Portfolio showcasing end-to-end design projects, ideally across complex platforms or enterprise systems.
• Strong self-organisation and attention to detail.
• Experience collaborating in agile software teams.
• Excellent communication skills with the ability to engage global stakeholders and explain design decisions.
• 5 years’ experience in a UI/UX role (or 7+ years in another digital role with transferable skills).

Desirable Skills

• Experience designing within Salesforce, Sitecore, or custom-built enterprise platforms.
• Ai Prompt Engineering
• F.E. coding experience
• Experience evolving or extending design systems.
• Strong visual/motion design or microcopy skills.
• Background in technology, HCI, or fintech.
• Interest in designing for global scale and regulatory complexity.

For more details please contact Carl Rigby at carl.rigby@wolterskluwer.com

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.