Workforce Planning Lead

Job title: Workforce Planning Lead

Salary: Up to £75,000 per annum – dependent on experience

Department: People Team

Hours: Monday to Friday (Hybrid – 3 days onsite)

Contract type: Permanent

About Us

The London Clinic is one of the UK's largest independent charitable hospitals, established in 1932. We employ more than 1,300 staff across clinical and non-clinical departments, supporting patients from around the world. Our services are delivered across eight sites in and around the Harley Street district, including our award-winning Cancer Centre. We are proud to provide access to expert consultants and advanced facilities, including 10 theatres, 13 intensive care beds and a broad range of diagnostic and treatment services. Our people are at the heart of what we do, and we are committed to developing careers and creating an inclusive, supportive culture. As a charity, we reinvest income into improving services, introducing new technology, and supporting research and innovation. Guided by our values of going further, working as one and personalising care, we are committed to delivering the very best outcomes for both patients and staff.

The Role

We are looking for a forward-thinking Workforce Planning Lead to transform how we manage e-rostering and temporary staffing across the hospital. You will lead the optimisation of the HealthRoster system, working with managers, HR and Finance to ensure staffing is efficient, sustainable and aligned to demand. This is a chance to make a real impact by improving roster quality, providing powerful workforce insights, and embedding stronger controls on flexible staffing. You will also build capability across the organisation by training and upskilling roster leads, creating a consistent and modern approach to workforce planning.

Key Responsibilities

• Lead workforce deployment to align rosters with establishment levels and financial controls, so staffing is safe, efficient and within budget.
• Implement and optimise HealthRoster and SafeCare across all departments, ensuring rosters are accurate, timely and consistently applied.
• Monitor and manage flexible staffing (bank and agency), reducing reliance on agency, maximising bank usage and maintaining compliance.
• Produce workforce reports and forecasts, providing leaders with clear insights to make informed decisions and manage risks effectively.
• Deliver training and guidance to roster leads and managers, improving capability and embedding consistent workforce planning across the hospital.
• Drive continuous improvement in workforce systems and processes, enhancing efficiency, transparency and control.

Key Requirements

• Experience implementing and optimising an e-rostering system, ensuring hospital-wide adoption and consistent use.
• Proven ability to manage a temporary staffing function to deliver a flexible, compliant and cost‑effective service.
• Strong knowledge of workforce planning and establishment control to balance safety with financial efficiency.
• Skilled in analysing workforce data and turning insights into clear, practical solutions.
• Ability to produce accurate, easy‑to‑understand workforce reports for managers and senior leaders.
• Confident in guiding and challenging managers on rota planning, staffing resources and use of headroom.
• Strong communication and relationship‑building skills, capable of navigating challenging conversations and influencing senior stakeholders.

Benefits

• Private Medical Insurance.
• Contributory pension scheme (total contribution up to 20%).
• 25 days holiday plus bank holidays.
• Life assurance.
• Travel season ticket loan.
• Family friendly benefits.
• A range of retail discounts.
• Excellent career development with clear pathways and access to further education.

Application Information

Salary is up to £75,000 per annum, depending on how closely your experience matches our requirements. This role is hybrid, with a minimum of three days onsite each week, which is not negotiable. Please submit a CV and a detailed cover letter outlining your relevant experience and suitability.

Apply now, as we may close this advert once sufficient applications are received.

Please note: We are not accepting applications via recruitment agencies.

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre‑employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from under‑represented groups; if you think you have the skills and experience for the job, please apply – we would love to hear from you regardless of your background.