Overview

As a member of the ShipBob Team, you will...

What you’ll stand for

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote - London, UK

Role Description

ShipBob is hiring an Account Executive - Mid Market that will add tremendous value to larger merchants that are ready to make their supply chain strategy a competitive advantage. You will be a value-add matchmaker between ShipBob's global capabilities and the growth goals of Mid-Market Merchants. We have just scratched the surface of our total addressable market, so the right high-performing seller will have the chance to build, manage, and deliver a significant book of business. You will exercise your discretion to negotiate contract terms as well as work cross functionally to provide full stack operations, pricing, and product solutions. This role reports to the Director, Sales – Mid Market.

What you’ll do:

• Creatively connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to understand the Merchant's goals and determine a mutual fit.
• Work with Sales Engineer to construct a full stack solution for potential customers.
• Work with pricing and analytics teams to ensure competitive pricing while maintaining positive margins.
• Identify the nuances of customer’s business and consult on partners and integrations which could help facilitate a partnership with ShipBob as well as greater efficiencies for the business.
• Follow Mid-Market Sales Process, keeping up with any iterations made by the business.
• Move customers efficiently through the sales process, ensuring all expectations are properly set and understood.
• Negotiate contract terms and general partnership agreements.
• Have a thorough understanding of both our tech offerings and Operational capabilities.
• Maintain an updated, clean and thorough pipeline to ensure proper forecasting and up to date CRM notes so account status is clear.
• Provide feedback to management to continue to improve the sales process and Merchant experience.
• Facilitate proper handoff to the post sales team.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• At least 5+ years of Account Executive sales experience closing complex deals with an average deal size >$1M.
• Demonstrated experience managing cross-functional stakeholders and clients through a 6–12-month sales cycle.
• A network of contacts and relationships in the Mid-Market e-commerce space built on your trusted reputation.
• Track record of helping e-commerce merchants expand into international markets is a plus.
• Excellent verbal and written communication skills
• Excellent organizational skills, both for yourself and others involved in bringing in new business.
• Ability to quickly build trust and confidence to understand client needs and successfully navigate the negotiation process.
• Ability to report, and utilize, insights using a CRM and other tools to ensure efficient Sales Operations.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.