Overview

Acquisition Manager (Individual Giving and Membership) | Royal Osteoporosis Society

Permanent | Full Time (37.5 hours/week). Location: Hybrid basis or remote if you live some distance from the Bath office. Salary: up to £41,061 per annum plus benefits.

We’re a dedicated, inspiring and forward-thinking healthcare charity. Our mission is to improve bone health and prevent osteoporosis by influencing healthcare providers and professionals, supporting services for beneficiaries, and driving research.

We’re looking for an innovative, highly organised, self-starter to help optimise and develop our supporter and member acquisition programme.

Responsibilities

• Recruit, retain (welcome), and reactivate individual supporters and members, ensuring they have the best experience and maximising lifetime value.
• Work closely with the Supporter Engagement Manager as required.
• Expand the acquisition portfolio by initiating and/or managing a variety of acquisition and reactivation methods and channels.
• Attract new audiences to ROS through methods such as Face to Face, Digital, Telephone fundraising, Weekly Lottery and Lead Generation.
• Plan and deliver campaigns in a timely manner with strong attention to detail and the ability to manage multiple projects to tight deadlines.

Qualifications and experience

• Experience in developing and managing a range of direct marketing/fundraising channels and campaigns.
• Highly numerate with the ability to set and manage business plans and budgets.
• Experience using CRM databases and using data to provide audience insight.
• Excellent communication and interpersonal skills and the ability to build effective relationships.

Location and working arrangements

Location: Dependent on your location, with the flexibility to work on a hybrid basis attending the central Bath office at least 20% of your time each month, or remotely if you live some distance from the office.

Additional information

The closing date is Friday 19 September 2025 (9am).

We’re proud to have an engaged workforce and to attract the brightest and best to help us beat osteoporosis and improve lives.