Application Support Analyst

New Yesterday

Overview

Application Support Analyst – Insurance Systems (London Market)
London (Hybrid) | Permanent | Competitive Salary + Benefits

Are you ready to make a real impact in the London Insurance Market? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation.

We’re looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe, Exact Advantage, and other market-leading applications.

This is a hands-on role where you’ll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training — all within a collaborative, forward-thinking environment.

Why this role stands out

  • Tech & Tools: Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc
  • Industry Impact: Support systems critical to London Market operations, including policy administration and aggregation platforms.
  • Growth & Ownership: Be part of a team that values proactive thinking, ownership, and continuous improvement.
  • Culture: Join a business that prioritises people, purpose, and progress — not just policies.

Responsibilities

  • Support and enhance core insurance platforms used across underwriting, claims, and back-office functions.
  • Troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training.
  • Collaborate with internal teams and external vendors to maintain and improve systems like Subscribe, Exact Advantage, and other market-leading applications.

Qualifications

  • Experience supporting insurance applications (Subscribe, Exact Advantage, etc.).
  • Strong SQL/database skills and familiarity with ITIL processes.
  • A background in the London Market or Lloyd’s insurance systems.
  • A customer-focused mindset and a proactive approach to problem-solving.

…then we’d love to hear from you. Apply now for immediate consideration (Please also note this role requires 3 days in the office per week).

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Location:
Greater London, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
IT & Technology

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