Moneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it’s easier than ever to achieve your goals and build wealth, whatever your starting point.

As Head of Change within the Change & Platform Operations department, you will be responsible for our team of high-performing Business Analysts, Project Managers, and Change specialists. This is a leadership position focused on developing and empowering the team to support our Product and Engineering roadmap, managing our business controls, and strategically partnering with the Senior Leadership Team to support organisational change, transformation, and special projects.

You will champion best practices and uplift the existing team, develop processes that enhance cross-functional collaboration, create high-quality business architecture, and lead projects. The wider department reports into the Chief Platform Officer and also includes the Product Technical team that manage regulatory change, complex technical guidance and regulatory returns, and oversight of complex processes.

What You'll Do

• Lead a team of 10, composed of two project managers, two business change analysts, one business controls analyst, and five BAs.
• Own and enhance Change processes and ways of working, optimising for stakeholder assessments of value, high-quality business architecture, and team productivity.
• Mentor and develop the entire team, fostering a culture of excellence and providing clear development pathways for professional growth.
• Solve key business problems, individually or leveraging the team, that improve cross-functional productivity and efficiency, uplift capabilities, and aid business maturity.
• Lead complex cross-functional programmes, migrations, and projects.
• Support the Change & Platform Operations Director with managing our portfolio of product and engineering projects and enhancing the prioritisation, planning, and reporting processes.
• Build deep knowledge of our business systems and processes, enhancing how the BAs provide deep subject matter expertise to support the business.
• Manage and improve our business control environment, mitigating risks and ensuring 100% compliance across our Operational Resilience, Business Continuity, and wider control responsibilities.
• Support wider teams and the Senior Leadership Team, individually and leveraging your team, with ad-hoc project initiatives and resource gaps where required.

What's In It For You?

• Opportunity to join a fast-growing, award-winning and super ambitious startup
• Work with a friendly team of highly motivated individuals
• Be in an environment where you are listened to and can actually have an impact
• Thriving collaborative and inclusive company culture
• Company shares
• Company pension scheme
• Hybrid working environment
• Home office furniture allowance
• Personal Annual Learning and Development budget
• Private Medical Insurance
• Health Cash Plan (cashback on visits to the dentist & opticians etc)
• Cycle to work scheme
• Gympass subscription to a variety of gyms and wellbeing apps
• Enhanced parental pay & leave
• 25 days holiday + bank holidays with additional days added with length of service.

Our Commitment To DE&I

At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make.

Working Policy

We have a hybrid policy that includes 2 days from our London office and 3 from home.

Visa Sponsorship

At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.

Please read before you apply!

Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role.