Overview

HR Operations Manager role at Redkite Solicitors. Location: Cardiff (min 1 day per week), with regular travel to offices across South Wales and Gloucestershire. Type: Full Time, Permanent. Reporting to: Chief People & Culture Officer. Direct Reports: 12 HR colleagues.

What you will be doing

• Lead HR operations, oversee the smooth delivery of core services, line-manage a small team, and guide complex employee relations with fairness and compliance.
• Shape people policies, create clear, people-centred policies and processes that reflect our values while ensuring compliance with employment law and SRA standards.
• Use data to analyse HR data, spot trends, risks, and opportunities, turning insight into actions that shape strategy and decision-making.
• Drive culture and engagement, champion our values, lead wellbeing and engagement initiatives, and embed inclusive practices across all offices.
• Support learning and growth, deliver impactful training on key people topics and partner with stakeholders to build capability across the firm.
• Be a trusted partner, build strong relationships with leaders, influence decisions with insight, and sit on the Compliance Board to address people-related risks.

Who we’re looking for

• A senior HR generalist, ideally from legal or professional services, confident handling complex ER and mentoring team members.
• Someone who digs into data, spots trends, turns insight into action, and shapes strategy.
• Analytical and solutions-focused, able to turn complex data into clear, people-first recommendations.
• Passionate about creating an exceptional colleague experience and driving continuous improvement.
• An excellent communicator and influencer who can build strong, trusted relationships at every level.
• Tech-savvy, with the ability to use HR systems to simplify and streamline processes.
• Values-driven, leading with kindness, empathy and a commitment to making Redkite a great place to work.

What is in it for you

We are committed to creating a supportive, inclusive, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, boldness, excellence and teamwork and want you to thrive as part of that.

• 25 days annual leave entitlement
• Holiday buy and sell scheme
• Contributions to gym membership
• Flexible working considerations
• Career development
• Redkite rewards scheme

How to apply

If you’re interested in this role please send your CV and covering letter to the indicated contact.

Note: At Redkite, we are committed to a diverse, inclusive, and supportive workplace. We welcome applicants from all backgrounds and are dedicated to providing reasonable adjustments throughout the recruitment process and beyond.