Overview

Reporting to: Chief People & Culture Officer; Direct Reports: 1–2 HR colleagues; Location: Cardiff (min 1 day per week), with regular travel to offices across South Wales and Gloucestershire; Type: Full Time, Permanent Role.

We’re looking for a people-focused HR Operations Manager to join our values-led, high-impact team. You’ll lead smooth, efficient HR operations, support employee relations, and shape policies that put the colleague experience first.

This is a strategic yet hands-on role, embedding our values, driving engagement and wellbeing, and ensuring people processes are clear, fair, and kind. You’ll oversee compliance with employment law and SRA standards, guide a small team, and sit on the Compliance Board to help manage key risks.

Since 1898, Redkite Solicitors has proudly served individuals, families, and businesses, blending deep-rooted tradition with a forward-thinking approach. Guided by our values of integrity, approachability, and exceptional service, we’re committed to making a lasting difference in the lives of those we represent. If you’re ready to grow your legal career while making a tangible impact, we’d love to hear from you.

Responsibilities

• Lead HR operations – oversee smooth delivery of core services, line-manage a small team, and guide complex employee relations with fairness and compliance.


• Shape people policies – create clear, people-centred policies and processes that reflect our values while ensuring compliance with employment law and SRA standards.


• Use data for impact – analyse HR data to spot trends, risks, and opportunities, turning insight into actions that shape strategy and decision-making.


• Drive culture and engagement – champion our values, lead wellbeing and engagement initiatives, and embed inclusive practices across all offices.


• Support learning and growth – deliver impactful training on key people topics and partner with stakeholders to build capability across the firm.


• Be a trusted partner – build strong relationships with leaders, influence decisions with insight, and sit on the Compliance Board to address people-related risks.

Qualifications

You’ll be an experienced HR professional who thrives on making things better for people and the business. With a strong grounding in employment law and best practice, you’ll bring both credibility and curiosity to the role.

• A senior HR generalist, ideally from legal or professional services, confident handling complex ER and mentoring team members.


• Someone who doesn’t just report on data, but digs into it – spotting trends, turning insight into action, and shaping strategy


• Analytical and solutions-focused, able to turn complex data into clear, people-first recommendations.


• Passionate about creating an exceptional colleague experience and driving continuous improvement.


• An excellent communicator and influencer who can build strong, trusted relationships at every level.


• Tech-savvy, with the ability to use HR systems to simplify and streamline processes


• Above all, values-driven – leading with kindness, empathy and a commitment to making Redkite a great place to work.

What is in it for you?

We’re committed to creating a supportive, inclusive, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, boldness, excellence and teamwork — and we want you to thrive as part of that.

• 25 days annual leave entitlement


• Holiday buy and sell scheme


• Contributions to gym membership


• Flexible working considerations

How to apply

If you’re interested in this role please send your CV and covering letter to

At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. We believe that diversity strengthens our team and helps us better serve our clients.