Overview

As an Intelligence Technical Officer in the Environment Agency’s National Environmental Crime Unit, you will build confidence and capability across area teams in intelligence-led ways of working and the use of intelligence systems, to build a greater understanding of the Threat, Risk and Harm and drive a better approach to tackling environmental offending and protect officer safety.

This is a new role within the Intelligence and Partnerships team. You will support area teams by providing Memex training and promote the use and benefits of Memex and improve the quality of intelligence submitted. Providing face to face training to area staff on our Intelligence system, MEMEX. Providing support and training to enable area teams to submit intelligence and conduct searches. Supervising intelligence logs to ensure high standard of quality in submissions. Creating entities from Memex submissions. Providing regular reports on performance and feedback on ways to improve performance. Ensuring high standards of quality of intelligence submissions. Other duties that are commensurate with the role.

We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please clearly include any information regarding your preferred working arrangements on your application. Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to support you with your incident role.

The team defines the Intelligence Team as the group that manage and develop all criminal intelligence for the Environment Agency. It is made up of several roles and disciplines, and focuses on building relationships with partners to drive an intelligence-led approach to tackling environmental crime and to provide a professional and timely service that meets customer needs.

Experience / Skills Required

We are looking for self-motivated and proactive applicants who can demonstrate the following:

• A good understanding of Intelligence and Intelligence systems
• An ability to advocate for an intelligence-led approach and embed across teams
• Excellent influencing skills, ensuring Memex use is the norm and safety checks are mandatory
• Success in building strong, effective relationships
• Ability to create and deliver engaging, effective and inclusive training
• Excellent communication skills with the ability to give feedback on ways to improve intelligence submission performance
• Strong self-management and organisational skills
• Great teamwork to support colleagues achieve common goals

Contact and additional information

You will need to be comfortable with working in a dispersed team. Location is flexible and we are happy to support smarter ways of working through a mixture of home and office working, however travel to Birmingham and other offices where staff are based will be required on occasions. Interviews will be via Microsoft Teams and are expected to be in October. We want to reflect the diverse communities that we serve, embracing difference and including everyone, so welcome applications from groups that are under-represented across our workforce. Note that security vetting checks (SC and NPPV3) will be required. Note that we are not able to support visa applications for this role. For an informal discussion please contact Pete Booth at Pete.booth@environment-agency.gov.uk or Sam Morrison at sam.morrison@environment-agency.gov.uk.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for external recruitment. We are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit the Crown Commercial Service information page for more details.

Competencies

1. Influences and Persuades Others
   Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail. Describe a time when you had to influence a key player to gain their buy-in or change their mind.
2. Builds and Sustains Relationships
   Develops and maintains effective working relationships. Describe a time when you have built and developed your most valuable working relationships, and how this added value to your work.
3. Communicates Effectively
   Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Tell me about a time when you have had to communicate effectively with a large number of stakeholders.
4. Takes Decisions and Solves Problems
   Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. Give an example of when you faced an unexpected challenge in your role. Explain what challenges you faced and how you overcame them.