As an Intelligence Technical Officer in the Environment Agency’s National Environmental Crime Unit, you will build confidence and capability across area teams in intelligence‑led ways of working and the use of intelligence systems to understand Threat, Risk and Harm and drive a better approach to tackling environmental offending and protecting officer safety.This is a new role within the Intelligence and Partnerships team. You will support area teams by providing Memex training, promoting the use and benefits of Memex, and improving the quality of intelligence submitted.Responsibilities include providing face to face training to area staff on our Intelligence system, MEMEX, providing support and training to enable area teams to submit intelligence and conduct searches, supervising intelligence logs to ensure high standard of quality in submissions, creating entities from Memex submissions, providing regular reports on performance and feedback on ways to improve performance, and ensuring high standards of quality of intelligence submissions. Other duties commensurate with the role.We are committed to an inclusive workforce and welcome flexible working patterns for all vacancies, including job sharing. Please include any information regarding your preferred working arrangements on your application. Responding to incidents is a central part of our work. You will be required to have an incident role and be available to respond to incidents or provide business continuity support during incidents. This may attract additional payment and full training, with alternative working arrangements to support the incident role.The team: The Intelligence Team manages and develops all criminal intelligence for the Environment Agency. The team builds and maintains relationships with partners to drive an intelligence‑led approach to tackling environmental crime across regimes, providing a professional and timely service focused on meeting customers’ needs.Experience/skills RequiredWe are looking for self‑motivated and proactive applicants who can demonstrate the following:A good understanding of Intelligence and Intelligence systemsAn ability to advocate for an intelligence‑led approach and embed it across teamsExcellent influencing skills, ensuring Memex use is the norm and safety checks are mandatorySuccess in building strong, effective relationshipsAbility to create and deliver engaging, effective and inclusive trainingExcellent communication skills with the ability to give feedback on ways to improve intelligence submission performanceStrong self‑management and organisational skillsGreat teamwork to support colleagues in achieving common goalsLocation and working arrangements: You will need to be comfortable with working in a dispersed team. Location is flexible with a mix of home and office working; travel to Birmingham and other offices will be required on occasions. Interviews will be via Microsoft Teams and are expected to be in October. We welcome applications from diverse communities and, where appropriate, offer flexible working patterns including job share. Note that security vetting checks (SC and NPPV3) are required. Visa sponsorship is not available for this role.For an informal discussion please contact Pete Booth (Pete.booth@environment-agency.gov.uk) or Sam Morrison (sam.morrison@environment-agency.gov.uk).CompetenciesCompetence 1Influences and Persuades OthersDescriptionPresenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.Describe a time when you influenced a key player to gain buy‑in or change their mind.Competence 2Builds and Sustains RelationshipsDescriptionDevelops and maintains effective working relationships. This role involves liaising with a wide range of customers to promote the use and benefits of our Intelligence system. Describe a time when you built and developed your most valuable working relationships and how this added value to your work.Competence 3Communicates EffectivelyDescriptionListsens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Tell me about communicating effectively with a large number of stakeholders.Competence 4Takes Decisions and Solves ProblemsDescriptionFinds and delivers optimal solutions by effectively analysing information, probing for alternatives and taking sound, timely decisions. Give an example of facing an unexpected challenge and how you overcame it.Note: If applying from Civil Service, Environment Agency is not part of HM Civil Service; guidance on continuity of service applies as described in the original posting. We are committed to a diverse and inclusive workforce with flexible working patterns and a Guaranteed Interview Policy for applicants with disabilities who meet the minimum criteria.The Environment Agency, as a Non‑Departmental Public Body, uses Central Government frameworks/contracts for external recruitment. For more information on becoming a Crown Commercial Service supplier, visit the government link provided in the posting.Seniority level: AssociateEmployment type: Full-timeJob function: Information Technology #J-18808-Ljbffr