Overview

We are currently hiring for a National Account Manager on a permanent basis reporting into the E-commerce Controller. The role drives profitable growth across key national retail accounts by developing and executing strategic customer plans, building strong relationships, and delivering against commercial targets. The National Account Manager is the primary point of contact for major retail partners, ensuring alignment between customer needs and business objectives.

Responsibilities

• Develop and grow our portfolio within eCommerce retailers.
• Build and track annual business plans (where appropriate) for defined customers, ensuring alignment to budgeted targets.
• Manage and understand P&L from Gross Revenue to Contribution Margin %.
• Maintain a strong understanding and experience of the eCommerce market.
• Work with category management to position Glanbia Performance Nutrition as the category partner within defined retailers.
• Build and maintain strong external relationships with key customer contacts.
• Identify and land incremental opportunities within retailers.
• Develop promotional plans utilizing RGM support.
• Collaborate with customer and trade marketing to develop marketing support plans.
• Coordinate with customer service to meet internal and external needs.
• Forecast effectively to ensure Supply Chain KPIs are met.
• Manage performance and improvement of the digital shelf across defined retailers.

Qualifications

• Degree in Business, Marketing, or related field with minimum 3–5 years in a commercial role within the FMCG sector (ideally in account management).
• eCommerce experience: minimum 2 years in a commercial role.
• Commercial acumen: strong understanding of P&L, pricing strategy, and promotional mechanics.
• Analytical skills: ability to interpret data and translate insights into actionable plans.
• Negotiation: skilled in high-stakes negotiation and influencing senior stakeholders.
• Experience in Direct to Consumer eCommerce retailing.
• Experience with syndicated data tools (e.g., Nielsen, IRI, Kantar).
• Entrepreneurial mindset with a passion for growth and innovation.
• Interest in sport or health and fitness.

With a mission to inspire people everywhere to achieve their performance goals, Glanbia Performance Nutrition is the world’s leading premium sports nutrition company, with brands such as Optimum Nutrition, Body & Fit, SlimFast, BSN and Nutramino in our portfolio. The opportunity will be based in London with hybrid working arrangements available. The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritional, and Joint Ventures, with a global reach and diverse portfolio.

Glanbia is committed to diversity and inclusion. We welcome and encourage applications from a variety of candidates and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health and dental plans, and a competitive salary.