PayCaptain is the most helpful payroll solution on the planet – we’re a mission-driven FinTech solution transforming the way companies pay their employees.

We elevate the traditional (boring) payroll process, creating a valuable experience for employees and Payroll Teams while focusing on building employees’ financial wellbeing, resilience, and knowledge.

We’re redefining payroll by integrating automation, AI, and financial wellbeing into a single, seamless experience.

We want to put power in the hands of employees at the point of getting paid, to encourage their financial wellbeing through their payroll experience and build up their financial resilience through our cutting-edge software and services.

Job Description:

You’re a detail-oriented Payroll Specialist, passionate about delivering seamless payroll processes for new customers.

You thrive in a structured, fast-paced environment; You will be responsible for the management and processing of a portfolio of customers; ensuring payroll, pension and HMRC obligations are met, as well as supporting employees with questions related to their pay, pensions, savings and charitable giving.

Key Responsibilities:

• Manage and process a portfolio of payrolls, ensuring timely and accurate payroll runs.
• Ensure all payroll activities comply with current payroll and pension legislation as well as HMRC obligations.
• Conduct monthly payroll and pension reconciliations to verify data integrity and accuracy.
• Maintain detailed process documentation and perform regular reviews to ensure compliance and clarity.

Client and Employee Support:

• Serve as the primary point of contact for assigned clients, providing support via email and phone.
• Offer direct support to employees regarding pay, pensions, savings, and charitable contributions.
• Participate in customer service reviews to assess satisfaction and address any service concerns.

What We Offer:

• Salary between £25k - £35k - depending on experience
• Remote, Flexible Work – Work from anywhere, with a schedule that fits your lifestyle.
• Career Growth – We actively promote from within, with our average promotion to Senior roles within 2 years of employment.
• 25 Days Holiday – Plus your birthday off!
• Quarterly Wellness Allowance – Supporting your wellbeing beyond the workplace.
• YuLife Benefits – Including life insurance, death-in-service, and critical illness cover.
• Salary Sacrifice Schemes – Cycle-to-work and nursery schemes available.
• Equal Pension Contribution – 4% employer and 4% employee.
• Enhanced Parental Leave – 12 weeks at 100% pay, 12 Weeks at 50% pay for maternity leave; 4 weeks for paternity (2 weeks at 100% Pay, 2 weeks at 50% Pay).

How to Apply:

Please click Apply on LinkedIn and we’ll be in touch soon!