OverviewJoin to apply for the SITS Systems Manager (Registry) role at Arden University.Salary: £50,000 - £59,000 per annumEmployment type: PermanentHours per week: 37Reporting into: Head of Student Information SystemsDepartment: Quality and RegistryThis role is mainly remote, with occasional travel to our campuses to support University activities. Our working model arrangements are a non-contractual benefit, so please note that an Arden work location is added to our employment contracts.Click here to read the full job description and view our excellent benefits hereClosing Date: Sunday 12th October About Arden UniversityWe are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About the DepartmentThe SITS Systems Manager sits within our Quality and Registry team and is the University’s administration hub for our students. It is responsible for a wide range of functions, from governance through to student administration, marking and assessment, processing all results and grades for students, and producing certificates awarded at graduation. The SITS system manages all student records and is one of the biggest and most important systems within the University, making this role crucial to Arden's growth and student experience. About the OpportunityAs our SITS Systems Manager, you will manage and lead a team of Registry-based SITS Systems Officers, System Analysts, and Business Analysts involved in the ongoing development of the University’s Student Record System. Your responsibilities will include: Support and implement the strategic management of the SITS Student Record System (SRS), including environment management and systems administration. Provide technical leadership for deployment and application of system upgrades, software updates, and releases in collaboration with the SITS Development Team. Collaborate with the Test Manager to ensure upgrades and updates are fully tested, assessed for impact, and implemented effectively. Lead on developing solutions and process changes primarily in SITS and linked systems, working with business users, using technical skills, best practices and business analyst techniques including changes to the University’s curriculum model. Partner with operational teams to identify and deliver solutions, process improvements, and system enhancements within SITS and related systems, including curriculum model developments. Maintain oversight of SITS usage across functional areas, prioritising changes and contributing to scheduling and delivery of developments/improvements. Stay up to date with SITS developments, pending updates, and sector best practice to assess impact on operations. Ensure operational systems documentation is produced and maintained and oversee delivery of user training and guidance materials. Provide expert-level SITS knowledge to troubleshoot issues, develop workable solutions, and deliver responsive user support. Take accountability for the effective environment management of the SRS.

Essential Qualifications and Experience In-depth experience with Tribal SITS, including SRL Syntax, Tasking, and Vistas for SITS/e:Vision development. Technical knowledge of HTML5, CSS, JavaScript, jQuery, JSON/XML, and Bootstrap. Experience in Higher Education and an understanding of the full Student Lifecycle. Familiarity with Agile or similar methodologies. Advanced project and change management expertise. Proven leadership and line management capability, including coaching, motivation, and staff development. Excellent teamwork, communication, presentation, and interpersonal skills. Strong delegation and organisational skills, with the ability to manage multiple priorities under pressure. Commitment to knowledge-sharing, continuous learning, and proactive problem-solving. Ability to understand and support bespoke applications and resolve complex technical issues. Demonstrated ability to translate business requirements into effective technical solutions. Experience producing technical documentation, training materials, and user guides.

Why ArdenAt Arden, you will be part of a passionate team committed to removing barriers to learning and making education more accessible. Our people are rewarded with fantastic benefits, including: 30 days holiday + bank holidays on top, and a Christmas closure Generous Aviva pension plan with company contributions from 7% SimplyHealth plan option Private Medical Insurance (where applicable) Perkbox access Study any Arden course for free, with a discount for family and friends Other excellent benefits Golden Ticket allowing you to gift Arden education to someone you choose

Equity, Diversity & InclusionArden University is proud to be a Disability Confident Employer. If you have a disability, you may be guaranteed an interview if you meet the essential criteria for the role. You may indicate this via the application form. For more details, refer to the Disability Equality Act 2010 guidance.As an Equal Opportunity Employer, we celebrate diversity and are committed to an inclusive workplace. We recruit without discrimination based on age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.Sponsorship statement: Some roles may not meet the points requirement for a sponsored Skilled Worker visa, but we welcome applications from candidates who may be eligible for a visa via alternative routes. Seniority levelNot Applicable Job functionInformation Technology IndustriesHigher Education Note: This refined description preserves the core information and responsibilities while removing duplicate and non-essential content. If you would like further tightening or different section titles, I can adjust accordingly. #J-18808-Ljbffr